Contact
We aim to reply within 12 hours on business days, and staff never message first.
- Discord ticket
Members
Setup, access and billing questions
Open a ticket in Discord, in #create-a-ticket. Include your Discord name and the email on your Whop order.
Billing
If you cannot cancel yourself
You cancel online in your Whop account. If you cannot, email us from the email on your Whop order with "Cancel" in the subject. We cancel it for you and confirm by email.
Privacy
Privacy requests
For questions about how we handle personal data, read the Privacy Notice or write to us.
Faster answers
What to include in your message
- Your exact TradingView username, if the question is about indicator access.
- Your Discord username, if the question is about your member role.
- The email on your Whop order, if the question is about billing.
- A screenshot of the chart and the indicator's settings, if something looks wrong.